Expert · Incident · 1 of 180:00 / 10:00

The reports site is down

Problem

Finance can't open the reports site.

Your job
  • Let Finance open the reports site (vm-finance to vm-reports on 443)
Without breaking
  • Keep SSH to vm-reports blocked from the users subnetbroken
Background

"Finance can't open the reports site since this morning. It worked yesterday, and nobody here touched anything." The reports site runs on vm-reports (10.1.1.4) over HTTPS. Finance works from subnet-users, like vm-finance. SSH to the reports server must stay locked down for users.

How to work it
  1. 1See it fail

    Prove the problem yourself before you change anything. Reports are often wrong.

    VM commands forVMs
    1. ssh vm-finance
      What's this?

      Opens a shell on vm-finance, so the next commands run on that VM. In this lab it's a shortcut. In real Azure you'd connect through something like Azure Bastion, or SSH to an address you can reach.

    2. nc -zv 10.1.1.4 443
      What's this?

      netcat, a standard Linux tool. Tries to open a TCP connection and reports whether it worked.

      • -z only check whether the port answers. Send no data
      • -v print the result in words
      • 10.1.1.4 where to connect
      • 443 the port to try

    Ticks off when the test runs on vm-finance.

  2. 2Find where it stops
  3. 3Name the cause
  4. 4Fix it and test again
Sources on Microsoft Learn (2)
0/2 changes
Network map
?
  • Resource group, the outer dashed frame
  • Virtual network, with its address space top right
  • Subnet, with range and usable IPs (5 reserved)
  • Network security group. A small shield on a VM's NIC means the NIC has one too
  • Route table on the subnet
  • NICVM Appliance Private endpoint
  • Peering Connected Initiated or access off
  • Goal working Goal broken, X marks where it stops
  • Private DNS zone, dotted lines go to linked VNets
  • Orange pulse: what your last command changed. Drag to pan, Ctrl and scroll to zoom.
Resource grouprg-labvnet-corp: tap to inspectVirtual networkvnet-corp10.1.0.0/16subnet-web: tap to inspectsubnet-web10.1.1.0/24 · 251 usablensg-webvm-reports 10.1.1.4: tap to inspectNICvm-reports10.1.1.4subnet-users: tap to inspectsubnet-users10.1.2.0/24 · 251 usablevm-finance 10.1.2.4: tap to inspectNICvm-finance10.1.2.4
  • vm-finance → vm-reports:443should work: not working
  • vm-finance → vm-reports:22should stay blocked: blocked
Goals 0/2
Cloud Shell · bashVMsrg-lab · eastus2
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