Expert · Incident · 7 of 180:00 / 15:00

The office can't get in

Problem

Nobody in the office can open the app.

Your job
  • Get srv-onprem opening the app on vm-spoke1 (443)
Without breaking
  • Keep SSH from the office blockedbroken
Background

"Since the spoke was rebuilt on Tuesday, nobody in the office can open the app." The app runs on vm-spoke1 in Spoke 1, on 443. The office reaches Azure over the hub's VPN gateway, and srv-onprem is an office server you can test from. SSH from the office stays blocked.

How to work it
  1. 1See it fail

    Prove the problem yourself before you change anything. Reports are often wrong.

    VM commands forVMs
    1. ssh srv-onprem
      What's this?

      Opens a shell on srv-onprem, so the next commands run on that VM. In this lab it's a shortcut. In real Azure you'd connect through something like Azure Bastion, or SSH to an address you can reach.

    2. nc -zv 10.1.1.4 443
      What's this?

      netcat, a standard Linux tool. Tries to open a TCP connection and reports whether it worked.

      • -z only check whether the port answers. Send no data
      • -v print the result in words
      • 10.1.1.4 where to connect
      • 443 the port to try

    Ticks off when the test runs on srv-onprem.

  2. 2Find where it stops
  3. 3Name the cause
  4. 4Fix it and test again
Sources on Microsoft Learn (3)
0/2 changes
Network map
?
  • Resource group, the outer dashed frame
  • Virtual network, with its address space top right
  • Subnet, with range and usable IPs (5 reserved)
  • Network security group. A small shield on a VM's NIC means the NIC has one too
  • Route table on the subnet
  • NICVM Appliance Private endpoint
  • Peering Connected Initiated or access off
  • Goal working Goal broken, X marks where it stops
  • Private DNS zone, dotted lines go to linked VNets
  • Orange pulse: what your last command changed. Drag to pan, Ctrl and scroll to zoom.
Resource grouprg-labvnet-spoke1: tap to inspectVirtual networkvnet-spoke110.1.0.0/16subnet-app: tap to inspectsubnet-app10.1.1.0/24 · 251 usablensg-appvm-spoke1 10.1.1.4: tap to inspectNICvm-spoke110.1.1.4vnet-hub: tap to inspectVirtual networkvnet-hub10.0.0.0/16subnet-shared: tap to inspectsubnet-shared10.0.1.0/24 · 251 usableGatewaySubnet: tap to inspectGatewaySubnet10.0.255.0/27 · 27 usablevgw-hub 10.0.255.4: tap to inspectVPNvgw-hub10.0.255.4onprem-dc: tap to inspectOn-premises networkonprem-dc192.168.0.0/16subnet-servers: tap to inspectsubnet-servers192.168.10.0/24 · 251 usablesrv-onprem 192.168.10.5: tap to inspectNICsrv-onprem192.168.10.5Connected: tap to inspectpeeredVPN connection from vgw-hub to onprem-dcVPN
  • srv-onprem → vm-spoke1:443should work: not working
  • srv-onprem → vm-spoke1:22should stay blocked: blocked
Goals 0/2
Cloud Shell · bashVMsrg-lab · eastus2
cloudshell:~$