Expert · Incident · 14 of 180:00 / 15:00

The office can't reach the HR app

Problem

Nobody in the office can open the HR app.

Your job
  • Get srv-onprem opening the HR app on vm-hr (443)
Without breaking
  • Keep SSH from the office blockedbroken
  • Keep UFW running on vm-hrbroken
Background

"Since HR moved their app to Azure last week, nobody in the office can open it." The app runs on vm-hr in Spoke 1, on 443. The office reaches Azure over the hub's VPN gateway, and srv-onprem is an office server you can test from. HR's admin says the app is running. SSH from the office stays blocked, and UFW on vm-hr stays on.

How to work it
  1. 1See it fail

    Prove the problem yourself before you change anything. Reports are often wrong.

    VM commands forVMs: Linux
    1. ssh srv-onprem
      What's this?

      Opens a shell on srv-onprem, so the next commands run on that VM. In this lab it's a shortcut. In real Azure you'd connect through something like Azure Bastion, or SSH to an address you can reach.

    2. nc -zv 10.1.1.4 443
      What's this?

      netcat, a standard Linux tool. Tries to open a TCP connection and reports whether it worked.

      • -z only check whether the port answers. Send no data
      • -v print the result in words
      • 10.1.1.4 where to connect
      • 443 the port to try

    Ticks off when the test runs on srv-onprem.

  2. 2Find where it stops
  3. 3Name the cause
  4. 4Fix it and test again
Sources on Microsoft Learn (4)
0/2 changes
Network map
?
  • Resource group, the outer dashed frame
  • Virtual network, with its address space top right
  • Subnet, with range and usable IPs (5 reserved)
  • Network security group. A small shield on a VM's NIC means the NIC has one too
  • Route table on the subnet
  • NICVM Appliance Private endpoint
  • Peering Connected Initiated or access off
  • Goal working Goal broken, X marks where it stops
  • Private DNS zone, dotted lines go to linked VNets
  • Orange pulse: what your last command changed. Drag to pan, Ctrl and scroll to zoom.
Resource grouprg-labvnet-spoke1: tap to inspectVirtual networkvnet-spoke110.1.0.0/16subnet-app: tap to inspectsubnet-app10.1.1.0/24 · 251 usablevm-hr 10.1.1.4: tap to inspectNICvm-hr10.1.1.4vnet-hub: tap to inspectVirtual networkvnet-hub10.0.0.0/16subnet-shared: tap to inspectsubnet-shared10.0.1.0/24 · 251 usableGatewaySubnet: tap to inspectGatewaySubnet10.0.255.0/27 · 27 usablevgw-hub 10.0.255.4: tap to inspectVPNvgw-hub10.0.255.4onprem-dc: tap to inspectOn-premises networkonprem-dc192.168.0.0/16subnet-servers: tap to inspectsubnet-servers192.168.10.0/24 · 251 usablesrv-onprem 192.168.10.5: tap to inspectNICsrv-onprem192.168.10.5Connected: tap to inspectpeeredVPN connection from vgw-hub to onprem-dcVPN
  • srv-onprem → vm-hr:443should work: not working
  • srv-onprem → vm-hr:22should stay blocked: blocked
Goals 0/3
Cloud Shell · bashVMs: Linuxrg-lab · eastus2
cloudshell:~$